The Citation Group, a global compliance software specialist serving SMEs, has announced the acquisition of TrustID, a UK market leader in Right to Work (RtW) and identity verification services. This strategic acquisition positions The Citation Group as one of the UK’s largest providers of tech-enabled identity document checks and underscores its mission to simplify compliance for SMEs amid increasing regulatory complexities.
TrustID serves over 3,000 clients across all sectors, including recruitment, healthcare, hospitality, and professional services, completing more than 3 million RtW checks annually. With robust annual growth of 20% and a strong reputation for innovation, TrustID has established itself as a key player in the rapidly digitising compliance sector.
Chris Morris, Group CEO of The Citation Group, said: “The challenges SMEs face are growing, from navigating immigration checks to meeting an increasingly complex regulatory landscape. TrustID’s cutting-edge tech and expertise means we can offer simpler, faster, and more reliable solutions for businesses. Together, we’re not just helping businesses meet their compliance obligations – we’ll be setting a new benchmark for innovation and ease-of-use in the industry.”
While RtW checks form the foundation of TrustID’s offering, the business also provides a wider range of services including Right to Rent, Know Your Customer (KYC), and Anti-Money Laundering (AML) checks. These services enhance The Citation Group’s ability to address emerging industry needs, including remote hiring and improving workforce compliance, while providing clients with smarter, faster, and more integrated solutions.
Commenting on the acquisition, Tony Machin, CEO of TrustID, said: “Joining The Citation Group represents an exciting new chapter for TrustID. Our shared commitment to delivering exceptional service will only grow stronger as we integrate our expertise and resources. Together, we’re developing innovative tools to simplify identity verification, enabling SMEs to confidently meet their compliance obligations.”
TrustID’s technology will be integrated into The Citation Group’s existing DBS checking platform to offer a seamless RtW and DBS compliance system. Over time, TrustID’s services will be embedded across The Citation Group’s global compliance offerings, bringing greater value to its 110,000+ clients worldwide.
With this latest acquisition, The Citation Group further solidifies its leadership in the compliance sector, uniting technology, expertise, and scale to help SMEs tackle increasingly complex regulatory challenges with confidence and ease.