Global technology solutions that power small and medium sized businesses
Our technology has over 4.5 million users, helping lighten the workload that comes with compliance responsibilities for business owners around the world. We simplify complex tasks and automate repetitive ones – all while ensuring compliance with ever-changing legislation.
Software built to help businesses succeed
Our intuitive, easy-to-use technology is packed full of all the tasks, training, tools, and insights you need to tick off your legal obligations, manage your people, and smash your growth goals. It brings together all your compliance needs together for your business together into a single digital hub delivers:
- Boost efficiencies and productivity
- Faster, easier auditing and reporting
- Simple and seamless user experience
Empowering SMEs across the UK, Australia, New Zealand and Canada
Move away from spreadsheets and forms with one place for all your HR needs.
- All your HR paperwork in one place
- Manage holidays and absences
- Keep on top of employee contracts
- Recruitment and employee screening
- Performance management and insights
- Download best-practice HR resources and content
- All the HR e-learning you need
- Clear record of employee details
- Access to HR advice and support
Meet HSE requirements with simple, structured guidance.
- H&S policies and handbooks
- Build workplace safety culture
- Prepare for HSE inspections
- Compliance training
- Manage risk in your business
- Accident and incident reporting
- Download best-practice H&S resources and content
- Train your people with effective H&S e-learning
Make certification and accreditations easy with a quality management system that has everything you need to achieve and maintain your certifications.
- Manage your system and documents in one place
- Seamlessly work through tasks and projects
- Templates and automation to achieve and maintain your certifications
Why choose The Citation Group?
We help make SMEs more efficient, giving them everything they need through one business service hub so they can focus on what matters most.
We help SMEs stay connected and communicate more effectively with their employees through our online hub – distributing documents at the click of a button.
We automate and streamline processes and responsibilities so you can stay on top of the ever-changing compliance legislation.
We give you access to all the information you need about your employees, so you can make better decisions using up-to-date and accurate data.
See our software in action
AI – leading the way
We’re entering an exciting time of global change and innovation. These advances provide us with a significant opportunity to deliver new, innovative products and services to our customers, as well as improving the quality of our own colleagues’ careers.
Embracing change for a better future
We’re building a multi-disciplinary team, combining business and technology skills to give us a rapid development and roll-out capability around AI technology.
Future Ready
Having a policy for the application of AI is paramount. There are four key principles we are working to that will guide our adoption
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Protect
Protecting our customers’ data is paramount and any usage of this for training, or using AI to support customer service, will be done to the highest standards of data protection and in-line with our Privacy Policy.
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Improve
AI can make our colleagues’ jobs more efficient and reduce, or even eliminate, repetitive work. We see this as an opportunity to improve employee engagement, create capacity and increase quality. We will not use it to slash costs or reduce headcount.
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Empower
We will empower our colleagues to investigate and apply the technology to their work by providing guidelines and training for safe use. We will not require every opportunity to be an IT project, but we will track what we’re doing.
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Innovate
Innovation is about learning. We aren’t afraid to try things and find they don’t work in practice. We will share our successes and failures equally, always in the spirit of acquiring knowledge to create a better business, for a better world.
